Frequently Asked Questions
Everything you need to know about your Vaccari experience.
What materials are used in Vaccari Boots?
We use only the finest premium leathers and exotic skins, including full-grain cowhide, ostrich, and caiman, handcrafted by skilled artisans to ensure durability and comfort.
How do I determine my correct boot size?
Vaccari boots generally run true to standard US sizing. We recommend ordering your normal dress shoe size. If you are between sizes, we suggest sizing down a half size for a more secure fit.
What is your return and exchange policy?
We offer a 30-day return and exchange window for all unworn boots in their original packaging. Please ensure you try your boots on a carpeted surface to avoid scuffing the outsoles.
How long does shipping take?
Standard orders are processed within 1-2 business days. Depending on your location, delivery typically takes 3 to 7 business days. Expedited shipping options are available at checkout.
Do you offer international shipping?
Yes, we ship our premium footwear worldwide. Shipping costs and delivery timelines vary by country and are calculated automatically during the checkout process.
How should I care for my leather boots?
To maintain the longevity of your boots, we recommend regular cleaning with a damp cloth, followed by a high-quality leather conditioner. For exotic skins, use specialized cleaners designed for those specific materials.